Frequently Asked Questions
Everything you need to know about shopping at EzyDog.
How do I determine the right size for my dog?
Each product page features a detailed size guide. We recommend measuring your dog's neck and chest girth accurately before placing an order to ensure a perfect fit for our harnesses and apparel.
What is your return and exchange policy?
We offer a 30-day return policy for all unused items in their original packaging. If the size isn't right, you can initiate an exchange through our online portal for a different fit.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your gear sooner.
Are EzyDog products durable for active pets?
Yes, our products are engineered using high-quality, weather-resistant materials designed to withstand outdoor adventures while maintaining a stylish, fashion-forward aesthetic.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I clean my EzyDog accessories?
Most of our products can be hand-washed with mild soap and air-dried. For specific care instructions, please check the label attached to each individual item.